Value Pack Travel

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Terms & Conditions

1. Acceptance of Terms

By using Value Pack Travel services, you agree to these terms and conditions. These terms constitute a legally binding agreement between you and Value Pack Travel.

2. Travel Services

Value Pack Travel acts as an intermediary between customers and travel suppliers including airlines, hotels, and tour operators. We are not responsible for the actions or omissions of these third-party suppliers.

3. Booking and Payment

All bookings are subject to availability and confirmation. Prices are subject to change until full payment is received. Payment terms vary by booking type and will be clearly communicated at time of booking.

4. Cancellation Policy

Cancellation policies vary by supplier and booking type. Cancellation fees may apply. Travel insurance is strongly recommended to protect against unforeseen circumstances.

5. Limitation of Liability

Value Pack Travel's liability is limited to the amount paid for our services. We are not liable for delays, cancellations, or changes made by suppliers, weather conditions, or other circumstances beyond our control.

6. Privacy and Data Protection

We are committed to protecting your personal information in accordance with applicable privacy laws and our Privacy Policy.

7. Governing Law

These terms are governed by the laws of the jurisdiction in which Value Pack Travel operates.

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Privacy Policy

Last Updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This includes:

• Personal identification information (name, email, phone number)
• Travel preferences and booking history
• Payment information (processed securely through third-party providers)
• Communication records

2. How We Use Your Information

We use your information to:

• Process and manage your travel bookings
• Provide customer support
• Send booking confirmations and travel updates
• Improve our services
• Comply with legal obligations

3. Information Sharing

We share your information with travel suppliers (airlines, hotels, etc.) as necessary to complete your bookings. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

6. Contact Us

If you have questions about this Privacy Policy, please contact us through our website or customer service channels.

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Cookie Policy

Last Updated: January 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain features to function properly.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences and settings.

Marketing Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may be set by us or third-party providers.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as analytics providers and advertising networks.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.